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Building A Team One can spend a fortune on team building, weekends away, coaching sessions - only to have it all fall apart when someone leaves or goes 'off the [...]

The reason for being in business is to make a profit and there is no reason why a business should not be profitable. To quote one of my mentors [...]

  Training and education are the best ways to demonstrate an 'investment in people' philosophy in your spa or salon. Not only do they develop the skills to satisfy [...]

As we start a new year two things happen. Business slows down and the things we do during these quieter times determine how busy we will become later in [...]