Avoiding Conflict Conflict in the workplace, or at home, or anywhere is both ugly and destructive. Unfortunately conflict is inevitable when people are under pressure and from time to time, [...]
Increase Your Salon, Spa or Clinic’s Visibility Marketing and promotions are two sides of the same coin. They address the core need of any business – making clients aware of [...]
In virtually everything in life there is an unwritten law that says, for every action there is a reaction. This certainly applies in business where success is directly related to [...]
The concept of target setting excites the blood of winners and achievers at the same time, it horrifies anyone who either lacks ambition or cannot take pressure - A word regarding [...]
Business’s Secret Ingredient For some, business seems to be an uphill battle, managing and motivating staff, getting and keeping clients and keeping costs in line with turnover. While to [...]
Loyalty Programme: An integral part of building a clientele is recognition and then reward and, In line with today's consumer trends, clients are looking for added value rather than discounts. [...]
Of all the dynamics essential for running a successful business, the most important is growing a clientele (regular, money-in-the-bank clients.) For me this is the fun part of the business, [...]
How often have you seen something that you know will help you in your business only to decide that you simply cannot afford to buy it? If you can clearly [...]
Building A Team One can spend a fortune on team building, weekends away, coaching sessions - only to have it all fall apart when someone leaves or goes 'off the [...]
Too little is said about the role of receptionists in the success of your business. Reception is not just a person, it is a function. So even if you don't [...]
